Terms and Conditions

Last updated: August 17, 2026

1. Introduction

Welcome to My Balls. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by introducing viruses or other harmful material.

3. Products and Pricing

All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable. We reserve the right to change prices at any time without notice. We make every effort to ensure product descriptions and images are accurate, but we do not warrant that they are error-free.

4. Orders and Payment

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase.

5. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times are estimates only and we are not liable for delays caused by third-party carriers or circumstances beyond our control.

6. Returns and Refunds

We comply with the Australian Consumer Law. If a product is faulty or not as described, you are entitled to a remedy. Please contact us within 30 days of receiving your order to arrange a return or refund.

7. Limitation of Liability

To the extent permitted by law, our liability is limited to the purchase price of the product. We are not liable for any indirect or consequential loss.

8. Privacy

We handle your personal information in accordance with our Privacy Policy and applicable Australian privacy laws.

9. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us.